Contact Us
Have a question, found a bug, or just want to say hi? We'd love to hear from you.
General Enquiries
Got a question about how the game works, feedback on a feature, or just want to share how your game night went? Reach out anytime — we genuinely read every email.
wholikedthat@gmail.comBug Reports
Found something that isn't working as expected? Please include a brief description of what happened, what you expected to happen, and your device / browser. Screenshots are a bonus!
Report a BugAccount Deletion
Want to permanently delete your WhoLikedThat? account and all associated data? Email us with your registered username and we'll process the deletion within 30 days.
Request DeletionFeature Suggestions
Have an idea for a new game mode, theme, or feature? We're actively developing WhoLikedThat? and community suggestions have already shaped many of our updates.
Send Your Idea⏱ Response Times
We're a small team and genuinely read every message. Our typical response time is 2–3 business days, though we often reply much sooner. For urgent issues such as account security concerns, please use the subject line "URGENT" in your email so we can prioritise your message.
What to Include in Your Email
Gameplay Issues
Let us know which game mode you were using (Online Multiplayer, Local Multiplayer, or Solo Reminisce), how many players were in the room, and a description of what went wrong. If a specific TikTok video caused the issue, the video link is helpful.
Import / Upload Problems
If you're having trouble importing your TikTok videos, tell us whether you were using the Chrome Extension or the TikTok Data ZIP method, along with your browser and device type. Error messages (if any appeared) are especially useful.
Account Issues
For login problems, password reset requests, or issues with your profile, please include your registered username (not your password) and the email address associated with your account. We'll verify your identity before making any account changes.
Referral & Ad-Free Queries
If your ad-free status hasn't applied correctly or you believe there's an issue with your referral codes, email us with your username and the username of the friend(s) you referred (or who referred you). We can manually check and correct referral tracking.
Privacy & Data Requests
To request a copy of your personal data, to correct inaccurate information, or to request full deletion of your account, email us clearly stating your request type and your registered username. See our Privacy Policy for full details of your rights.
Looking for Quick Answers?
Before reaching out, check our FAQ page — it covers the most common questions about getting started, importing TikToks, game modes, and troubleshooting.
Browse the FAQ →